Nowadays, we cannot imagine our world without cloud. Traditional software is increasingly being exchanged for virtual variants and data is stored online instead of on local servers. This usually leads to a significant cost saving and simple management for the IT department.
Cloud communication is actually a form of cloud computing. You will have access to a service that is operating 'in the cloud'. This will give you all the functionalities of a Unified Communications & Collaboration platform, without having to provide the infrastructure yourself. You can make telephone calls via the internet using a phone app.
Public Cloud of Private Cloud
We distinguish 2 forms of cloud communication. On the one hand, there is a public cloud, whereby 1 central cloud platform is housed in a data centre that provides telecom and Unified Communications & Collaboration functionalities via Internet access to various companies and end-users on the basis of licences. On the other hand, your business can opt for a private cloud solution, whereby a cloud infrastructure is created for your own environment. This can possibly be virtualised or housed on-premise in a data centre.