Whether the office, home or on location? Your employees are no longer bound to a single fixed place of work and hybrid working is becoming the new normal. The combination of business continuity, efficient collaboration and a flexible working environment is a challenge for businesses of all sizes.
The theory is sound – hybrid working represents an ideal solution. But for many businesses, it still presents its challenges.
- How can you ensure that your employees can work properly from wherever they are located?
- How can colleagues continue to collaborate if they’re no longer together in the same office?
- What is the impact on IT processes?
- What tools do you need to help your employees to work and collaborate seamlessly and remain available to customers via different channels?
Communicate in the cloud
And what if we were to communicate via the cloud? The majority of businesses have already taken the leap, and it is estimated that since 2020, around 50 per cent of all business data has been stored in the cloud and that 92 per cent of all businesses use at least one cloud application. You can find more information about our cloud telephony solution here!
As remote working becomes ever more popular, your employees need access to the right collaboration tools so that they can be a full part of every meeting and have access to the documents that they need. The combination of voice, video and document sharing are becoming the standard within your communication environment.
We offer a range of solutions to help you to collaborate more effectively. Our communication platforms have both a range of integrated collaboration tools and the capability of being linked to other collaboration tools, such as MS Teams.
Integration with MS Teams
Working from home, at a hub or the head office? Your location shouldn’t be an impediment to optimal customer contact. Whether you have a PBX in the office (on premise) or a cloud solution, it can be very easily integrated with Microsoft Teams for optimal collaboration, irrespective of your location.
In addition, you can also initiate calls in Microsoft Teams to all landline and mobile numbers. Keep Microsoft Teams as your collaboration tool, but combine it with the calling options offered by your current telephony system, such as forwarding, voicemail, hunt groups, call pick-up and auto attendant.
What’s more, it’s also easy to integrate your smartphone with the MS Teams application so that you can make internal and external calls. Orange’s 4G/5G connectivity offers perfect availability, wherever you are. In areas with poor mobile coverage, FMU integration means that you can continue to make calls outdoors from your smartphone through the telephone exchange (one number concept), but without using the application itself. That way, your smartphone becomes an extension of your PBX, irrespective of your location.
Want to know if your business is ready? Then complete the quick VoIP assessment and find out whether your network has the bandwidth needed to ensure maximum call quality.
Webinar | How to create a seamless integration between your PABX and Microsoft Teams.
Revisit our webinar on integrating MS Teams with your PBX for more inspiration.
Download our white paper in which we consider the impact of teleworking on your organisation and offer a few practical guidelines to help ensure that hybrid working is as seamless as possible.